Help Center

FAQ'S

CHOOSING THE RIGHT HAIR EXTENSIONS

WHICH HAIR TEXTURE IS RIGHT FOR ME

TAKING PROPER CARE OF YOUR HAIR EXTENSIONS

My extensions aren't the right color and I haven't opened the main part of the package, how do I return/exchange?

How do I know which color to choose?

Can I use hot tools on my extensions?

Can I wash my extensions? (If so how often)

How long will my Hair extensions typically last?

My extensions are shedding! What do I do?

SHIPPING

How long does shipping take?

How do I track my package?

Where do you ship from?

SHIPPING CONFIRMATION

MORE QUESTIONS?

WHERE TO RETURN PRODUCT

PAYMENTS

PAYMENT POLICY

PAYMENT OPTIONS

RETURN POLICY

RETURNS

I PURCHASE AN ITEM AS A GIFT

REFUNDS (f applicable)

EXCHANGES (If applicable)

SALE ITEMS (If applicable)